Emergency numbers
Phone numbers to help in a medical emergency, poisoning, missing child and abuse situations.
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Source

Medical emergencies:

  • 112 on a cellphone
  • 10177 Ambulance services
  • 082 911 Netcare
  • 084 124 ER24
  • 107 City of Cape Town emergency number (from Telkom landline) for police, fire, ambulance & traffic. From a cellphone, call 021 480 7700.
  • Red Cross Children's hospital: 021 658 5111

Poison Information Centres:

In case of poisoning, contact the poison control centre immediately as emergency steps need to be taken before leaving for the hospital.

Gauteng

  • Unitas (toll free) 0800 111 229

Western Cape

  • AfriTox Poison Information Helpline: 0860 555 777

Kwazulu-Natal

  • Saint Augustine's Hospital Durban (toll free): 0800 333 444

Orange Free State

  • Universities (Poison Centre): 051 401 3111

Missing children:

  1. Call Missing Children SA on: 072 647 7464 (072 MISSING).
  2. Follow the protocol for missing children, which you can read here.

Child Abuse:

Child Protection Units

  • Johannesburg: 011 403 3413
  • Pretoria: 012 353 5867 / 810 / 806
  • Durban: 031 307 7000
  • Cape Town: 021 592 2601
  • Bloemfontein: 051 447 9808

Child Line

  • Johannesburg: 011 484 3044
  • Cape Town: 021 461 1111
  • Durban: 031 303 2222
  • Toll-free: 0800 055 555
  • Toll-free 0800 123 321 (24 hours)

Safe Line

  • Cape Town: (021) 26 1100

When calling an emergency number...

Try to stay calm. Make sure you have these details ready:

  1. The nature of the emergency
  2. Exact location of the incident (including nearby landmarks)
  3. Caller details, for instance contact name and number
  4. Any injuries.

Do not hang up until you are told to do so, even if you dialled 107 by mistake.

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