The aviation industry is back to peak performance post the pandemic. Aviation took one of the most hardest knocks when local and international travel was banned.
However, the aviation sector is managing to recover and ensure sustainability. In her role as Assistant General Manager (AGM) for Customer and Passenger Services at King Shaka International Airport, Azwifaneli Mphaphuli is playing her part in boosting passenger confidence in this exciting boom in local and international travel.
‘Fani’, as she’s affectionately known, has worn many hats within the aviation industry, beginning her career as an engineer and now leading a team that ensures a seamless end-to-end travel experience for airport users.
